Do You Offer In-Store Pickup?
Yes we offer curbside pick up for all of our online purchases! If you see something that you want to pick up, please call the store at 602.314.5935 or email us. Once you choose this option you will be notified via phone or email when your order is ready for pick up. Please call to let us know when you arrive at the store and we will bring your purchase out to you.
How Do I Cancel My Order?
Orders are processed and prepared for shipment within 1-3 business days of receiving your order. After you place an order you have up to 24 hours to cancel. Sammie & Dannie reserves the right to cancel any order due to issues involving the merchandise availability and condition. In the case that there are issues with the condition or availability of the merchandise the customer will be contacted directly.
I Purchased An Item Online And It's Damaged. What Can I Do?
All of our items are carefully inspected, photographed and priced accordingly. Please be sure to refer to the description prior to purchasing. We do our best to provide clear images and detailed descriptions on our website. If you find that an item has a flaw that wasn’t stated or photographed please give us a call.
How Do I Know If Your Merchandise Is Authentic?
Sammie & Dannie guarantees that all items represented and sold by us are 100% authentic. We thoroughly inspect all items prior to being added to our inventory.
How Do I Ensure I Order The Right Size?
Garments are measured flat and straight for the most accuracy. Chest, waist and hip are doubled based on their flat specs to give the round measurements. Often, the sizes are not always matching to the garment label size as sizing standards have changed dramatically throughout the years. Please be sure to read the description and measurements given when considering purchase on our items.
How Do I Know The Condition?
The description will be very detailed about the condition of the item. Almost all of our pre-loved items are at least 20 years old. We have a system to help you understand the condition of our inventory. Please see below...
- Excellent: Pre-owned, but shows no signs of wear
- Good: Pre-owned, but shows slight signs of wear
- Signs of Wear: Pre-owned, and while still an excellent piece, shows some noticeable signs of wear
Are Vintage Items Cleaned And Restored?
Yes! We wash and dry clean all our vintage items before putting them up for sale
We also make any effort to do small repairs to ensure all items are in the best condition to sell to our customers. Please keep in mind that these are OLD pieces aged 20 to 50+ years so handle with care.
Can I Sell My Vintage Items To Sammie & Dannie?
Yes of course! We value sustainable fashion and welcome anyone who wants to contribute to the movement. By selling your items to us you are keeping items out of the landfills and prolonging its life. We would be honored to purchase your items! Please feel free to stop in, call 602.314.5935 or contact us at email@example.com.